Insights & Strategies
Expert advice on collecting reviews, managing your online reputation, and growing your local business.
Featured Articles
How to Get More Google Reviews: 15 Proven Strategies for 2024
Discover the most effective strategies to collect more Google reviews for your local business. From timing your requests to leveraging automation, we cover everything you need to know.
Alex Rivera
The Art of Responding to Negative Reviews: Turn Critics into Fans
Learn how to professionally handle negative reviews and transform unhappy customers into loyal advocates. Includes templates and real-world examples.
Sarah ChenLatest Articles
10 High-Converting Review Request Email Templates You Can Use Today
Copy-paste ready email templates that actually get responses. We tested these on over 10,000 review requests to find what works best.
How Google Reviews Impact Your Local SEO Rankings (2024 Data)
New research reveals just how much Google reviews affect your local search rankings. Plus, actionable tips to optimize your review strategy for SEO.
Using QR Codes to Collect Reviews: A Complete Guide
QR codes are making a comeback! Learn how to use them effectively to collect more reviews from in-person customers.
Managing Reviews Across Multiple Locations: Best Practices
Running multiple business locations? Here's how to maintain consistent review collection and response across all your sites.
SMS vs Email Review Requests: Which Gets Better Results?
We analyzed 50,000 review requests to determine whether SMS or email is more effective. The results might surprise you.
25 Review Response Templates for Every Situation
From glowing 5-star reviews to challenging 1-star complaints, here are templates to help you respond professionally every time.
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